Our promotion types and main conditions
Our casino promotions include welcome offers, deposit bonuses, bonus spins, cashback and usual rewards for active customers. Every offer has its own value, eligible games and playthrough rules, so we make the key terms visible before you decide whether to claim it. Your bonus amount may depend on the payment method, account standing and promotion period displayed in the details of the offer.
Among new online casinos Canada customers can weigh up, our New brand focuses on clear conditions and practical rewards. We may credit a deposit match at a percentage of your initial deposit, while free rounds may be linked to a single chosen slot or a named collection of games. Cashback is normally calculated from eligible losses over a defined period, and our rewards for loyal players are credited according to every customer’s activity tier.
What each promotion includes
Our welcome offer is intended for qualifying new customers and may combine a deposit bonus with free rounds. We credit deposit-based bonuses with a stated amount after you make an eligible deposit. Complimentary spins give you a defined number of spins on approved games, and any winnings from them remain subject to the offer’s wagering condition. Cashback returns a percentage of qualifying net deficit, while no-deposit rewards can include a small balance of bonus funds or a limited number of free spins without a deposit.
| Promotion | What we offer | Main condition |
|---|---|---|
| Welcome package | A deposit match, free spins or a combined reward | New customer status, minimum deposit where stated and a time limit |
| Deposit bonus | A percentage of an eligible deposit | Use the qualifying payment method and meet the deposit threshold |
| Free spins | A set number of spins on selected games | Play the eligible slot and meet the stated wagering requirement |
| Cashback | A percentage of qualifying net losses | Use during the promotion period and meet any turnover threshold |
| Loyalty reward | Points, bonus credits or tier benefits | Qualifying activity and the required account tier |
The values shown in promotional materials are the ones that apply unless our offer page states otherwise. We may change or withdraw an offer before it ends, but we apply any change only where the published terms allow it. Balances of bonus funds remain separate from your cashable balance, and you must meet the wagering requirement before the applicable bonus value can be withdrawn.
Which account conditions apply to casino offers
You need one verified account, legal age and access from a permitted jurisdiction to claim a promotional offer. We may ask for documents for verification before we activate a reward or permit a withdrawal. Account holders must provide accurate personal information, and our terms limit every person, household and payment method to one account where duplicate accounts are prohibited.
Certain offers apply solely to defined countries, customer segments, payment methods or selected games. Deposits funded with an excluded payment option do not qualify, and promotional funds cannot transfer between accounts. We in addition enforce standard account rules that cover deposit, withdrawal and betting activity limits. These safeguards help us maintain accurate payments and protect customers from accidental account sharing.
Details worth checking before you claim
- Check the minimum deposit, qualifying payment method and bonus percentage.
- Confirm the wagering requirement, maximum bonus amount and withdrawal cap.
- Review the expiry date, eligible games and any maximum bet limit.
- Make sure your account is verified before you request a withdrawal.
You cannot combine our promotions with other bonuses unless the offer page expressly permits it. Where specified, we count wagers placed with the promotional balance before those placed with any eligible real-funds balance. Requesting a withdrawal before meeting the wagering requirement may result in removal of the relevant balance of promotional funds, as permitted by the published terms.
How we apply bonuses to your account
When you claim an offer, the reward shows in the appropriate bonus area of your account. We normally activate a bonus on a deposit after processing the qualifying deposit. Bonus spins appear on the eligible game, while cashback is determined once the period of the promotion ends or according to the schedule specified in the rules.
We keep your cashable balance and balance of bonus funds distinct. Where our rules allow, bets can use either balance, but the terms of the offer determine each balance’s wagering contribution. We deduct qualifying wagers while you play and release a completed bonus amount under the disclosed conversion rule. A wagering condition of 30x, for instance, means the total wagering amount must reach 30 times the eligible balance of bonus funds.
Maximum win and maximum bet restrictions can apply to selected promotions. If you play a game or select a bet size outside the allowed range, it may not count toward the wagering requirement. We display the outstanding requirement in your account, although progress can vary slightly while a game session is still being processed.
Our online casino games and their bonus features
Our game collection comes with slot titles, table titles, live dealer titles and selected jackpot games. Availability can vary by account and jurisdiction. Our slot games can contain expanding symbols, free-spin rounds, multipliers, cascading wins or bonus buys, while table titles have fixed or adjustable stakes. Live casino games pair a streamed table result with on-screen betting controls, and every game publishes its own rules.
| Game category | Common features | Promotion notes |
|---|---|---|
| Slots | Free spins, multipliers, bonus rounds and progressive jackpots | Free-spin offers can be limited to selected titles; jackpot games may have separate wagering rules |
| Blackjack | Dealer draw rules, insurance, splitting and doubling down | Side bets and bonus features may count at a different wagering rate |
| Roulette | Straight, combination, colour and number bets | Some roulette bonuses exclude certain bets or high-risk wagering |
| Live dealer games | Real-time tables, varied limits and optional side bets | Promotion eligibility and contribution rates depend on the specific live title |
| Jackpot titles | Contributing prize pools and prize-trigger events | Maximum bet conditions can apply while a promotional balance is active |
You can review game availability, minimum wagers and promotion rates of contribution in our rules of the game. Our digital games use independent random number generation, while live dealer outcomes follow the procedures specified for every table. Bonus-game features form part of each game’s design, whereas promotional rewards remain governed by our separate terms of the offer.
Our approach to responsible play
We provide account settings for deposit limits, loss limits, session alerts and self-exclusion. Request a cooling-off period or account closure at any time, and contact support if you need assistance with your limits. Promotion claims do not affect access to these controls, and completing a wagering condition does not require you to continue playing.
We do not present a bonus as a guaranteed source of income, and wagers can lose value. Decide on a using limit before you play, separate your casino deposits and cashouts from necessary household costs, and only use funds you can lose. Support team can clarify bonus terms, payment status and player-account tools, though it cannot give financial advice or predict outcomes.
In our casino, promotions are designed to give you more ways to play your particular games, not to rush your decisions. Review the rules, choose only offers suited to your account and play inside your own limits.